Sphere IPTV on MAG Box
Sphere IPTV works on Infomir MAG set-top boxes through a portal URL rather than an app. Send us your box's MAC address when you order on WhatsApp. We register it and send you a portal URL, which you enter under Settings → Servers → Portals. After a reboot, your channels and guide load directly on the box.
- Sign-in: Portal URL linked to your box's MAC address
How MAG boxes differ from other devices
MAG boxes (for example MAG 322, 324, 420, 520 and 524) are dedicated IPTV receivers. They do not use Xtream Codes logins or player apps. Instead, the service is linked to the box's MAC address and delivered through a portal.
This makes MAG very simple once set up — you switch it on and TV loads — but it also means the subscription is tied to that one box. If you replace the box, we need the new MAC address.
How to set up Sphere IPTV on a MAG box
Find your MAC address
Look at the sticker on the bottom or back of the box. The MAC address usually starts with
00:1A:79. Double-check it — a single wrong character stops the portal working.Send it with your order
Order on WhatsApp and include the MAC address. We register the box and reply with your portal URL.
Add the portal
On the box, open Settings → System settings → Servers → Portals. Enter any name (for example “Sphere”) as Portal 1 name and the URL we sent as Portal 1 URL, then save.
Reboot the box
Go back and choose Reboot, or unplug the box for a few seconds. The portal loads on start-up.
Configuration tips for MAG
- Connect MAG boxes by Ethernet where possible; many models have limited or no built-in Wi-Fi.
- Set the correct time zone in the box settings so the programme guide lines up with real broadcast times.
- Keep the firmware up to date through the box's software update menu.
- If you move house or change router, the MAC address stays the same — no need to contact us.
Which plan? MAG setups rarely need attention once running, so many MAG owners choose a longer plan such as 6 Months.
Troubleshooting Sphere IPTV on MAG
| Problem | What to do |
|---|---|
| “Portal not found” or loading loop | Re-enter the portal URL carefully, including the trailing slash if one was sent. Check that the box has an internet connection. |
| “Your STB is blocked” or authorisation error | The MAC address registered with us does not match the box, or the subscription has expired. Send us a photo of the MAC sticker on WhatsApp. |
| TV guide is empty | Wait a few minutes after first start-up for the guide to download, and check the box's date, time and time zone. |
Still stuck? Our buffering troubleshooting guide covers network issues in depth, or contact us for help.
MAG questions
Can I move my MAG subscription to another box?
Yes. Send us the new box's MAC address and we update the registration. The old box stops working with the portal.
Can I use a MAG subscription on a Firestick too?
A MAG line is tied to the box's MAC address. If you want to use apps on other devices, ask us for Xtream Codes details when ordering.
Which MAG box is best?
Newer models such as the MAG 524 or 520 have faster processors, 4K support and HEVC decoding. Older models like the MAG 254 still work but are slower.
Plans for MAG
Every plan works on MAG. Choose the length that suits you.
Other device guides
Setting up more than one screen? See the installation hub or:
Get Sphere IPTV on MAG
Order on WhatsApp and mention you're using MAG — we'll send the right login and help you set up.